If you need to change your admission date, please contact us as soon as possible and we will try to arrange a date that is convenient for you. Your admission letter should give a contact for number for your enquiries.
If you are still unsure which number to call, please call the switchboard on 01274 542200 and they will put you through to the correct ward.
We are doing our best to get you the care you need as soon as possible.
While you are waiting for a hospital appointment, we wanted to let you know that there is more support available to you. Each of our specialities communicate with patients on their waiting lists, but you can also now access the NHS My Planned Care – a national website which gives you access to the latest average wait time information, as well as helpful advice and support while you wait.
If you have any further questions, please contact our Patient Experience team.
While you are waiting for an appointment, it’s important that you continue to look after yourself.
Maintaining a healthy lifestyle includes eating well, keeping physically active, reducing your alcohol intake and not smoking. Keeping active could include just doing 10 minutes of walking every day or you can do chair based exercises.
Visit the Preparing for Surgery pages to learn more.
We have more advice available on our Coming into theatre pages.
Looking after your mind is as important as looking after your body.
It’s important that you get support if you’re feeling stressed, anxious, depressed or lonely. Sometimes it could be a case of just reaching out to someone you know and having a chat. We know that this doesn’t always work for everyone, so if you do feel like you need help remember there are services here to help you.
If you need support please visit the Healthy Minds website, this includes links to services that help children and young people as well as support for adults.
If you need urgent mental health support call First Response on 0800 952 1181.
We want to reassure you that we are still here for you when you need urgent or emergency care.
You must continue to seek medical care if you are seriously ill or injured. We will see you in a safe, low risk environment. If it not an emergency please help us help you by calling NHS 111 (available 24 hours a day) or use NHS 111 online www.111.nhs.uk. You will be guided to the right service that can help you when you need to be seen quickly but is not an emergency.
If you have a skin infection, stomach upset, cold or cough shortly before your admission date, please call the admissions number on your letter or the ward where you are being admitted.
Visitors should use the pay-and-display areas provided at each hospital site.
See Our hospitals page for more information on parking.
If you have a care worker, social worker or other professional who helps you at home, please talk to them and the team at the hospital before your admission. This will help us to ensure we get you home as soon as you are well enough to leave hospital.
You can listen to a transcript of our hospital admission letter:
All the information you need about what happens on the day of your operation.
Parent and child friendly insight into the coming into hospital for an operation.
