Urgent Treatment Centre

Our Urgent Treatment Centre is co-located with our Emergency Department and provides care and treatment for people with more minor injuries and illnesses.

Our urgent and emergency care services will still be provided 24/7. There will be a change of journey for those with minor injury and illnesses.

When to call 999 (NHS.UK)

When to visit an urgent treatment centre (NHS.UK)

Where to get help for mental health

Location

The Urgent Treatment Centre is located next door to Accident and Emergency (A&E) at Bradford Royal Infirmary. Patients should book in at the reception in the A&E department and will then be streamed around to the Urgent Treatment Centre.

Opening times

The Urgent Treatment centre is open 7 days a week including Bank holidays.

The opening hours are: 8am – midnight everyday.

During busy periods, the Urgent Treatment Centre may reach its capacity at 11pm. In these circumstances, patients with minor injuries may be offered an appointment in the Urgent Treatment Centre the following day. Other patients will be seen in the main Emergency Department.

More information

Waiting times

Waiting times at the Urgent Treatment Centre vary considerably; however, we aim to see all patients within 4 hours of arrival.

We ask that patients do not ring to find out the waiting time. This is because the waiting time can change dramatically according to patient demand and/or the nature of the conditions being treated.

The Urgent Treatment Centre is unable to provide any telephone advice, please call NHS 111 for health advice.

Dental problems

If you have an urgent problem with your teeth or gums, you should call your dentist. If you need advice or treatment during the out of hours period (evenings, weekends, and public holidays), your dental surgery will usually have an answering machine with instructions on what you need to do.

If you don’t have a dentist, you should call NHS 111 who will put you in touch with an emergency dental service.

You should go to your nearest Accident and Emergency department (NHS.UK) if you have:

  • injuries to your face, mouth, or teeth
  • severe pain
  • heavy bleeding
  • severe facial swelling
  • diabetes or conditions affecting your immune system
  • a fever or feel unwell
Ongoing illnesses

If you have an illness that won’t go away, call your GP who can assess you, prescribe treatment, or refer you to a specialist.

If you do not have a GP, or you have recently moved to a new area and need a GP, find out how to register with a GP surgery (NHS.UK).

Ongoing wound care

The Urgent Treatment Centre does not provide a service for post-operative wound care or ongoing wound care.

If you require post-operative wound care or regular dressing changes, you should make an appointment with your GP practice or with the provider that carried out your operation/procedure.