Cancer services
If the mobile number is not in service, please call the landline.
When to call the helpline
Our 24-hour telephone helpline is for adult patients who have any concerns or symptoms during and after receiving treatment for cancer. This includes, systemic anti-cancer treatment therapy (SACT), chemotherapy, radiotherapy, immunotherapy and bisphosphonates, or any bone marrow cancer patients that have undergone transplant treatment.
Textphone users
Contact us using the Relay UK app. Users will need to dial 18001 before the number to be contacted.
About us
Our aim is to give the highest quality care to everyone affected by cancer.
Our cancer services offer responsive support and up-to-date treatments that are personal to you. This starts the moment we get a referral. Our skilled cancer teams are there to support you through diagnosis, treatments and beyond.
These pages aim to answer any questions you may have about cancer. We hope you find it helpful.
What is cancer?
Cancer is a disease of the body’s cells.
Inside our bodies there are millions of different types of cells. Cells are very small and you can only see a cell under a microscope. Together, cells form a specific part of your body. Cancer starts when the genes inside a cell become altered and change.
Your cancer journey
Specialist cancer teams
We have a number of specialist teams dedicated to treating specific types of cancer and providing different specialist treatments and support.
Referral
You may have been referred to one of our teams by your GP due to signs or symptoms of cancer or as a result of one of the cancer screening programmes.
Diagnosis
Depending on your symptoms and the type of cancer suspected, you may be advised to have a number of tests.
Personalised care
We want to support you with the effects of cancer and help you to stay as well as possible through your cancer journey.
Managing effects
Cancer and cancer treatment can cause different symptoms, problems or concerns. This section offers support for common concerns and problems.
Support
There are a variety of organisations and resources available to support cancer patients and their families.
Easy read information
Macmillan Cancer Support is a national charity that helps people living with cancer and their families. They provide practical advice, emotional support and information about living with cancer, treatment, and care.
They have a wide range of Easy Read leaflets and booklets about cancer. Easy Read materials use simple words and pictures to make information clear. They are designed for people with learning disabilities but can also be helpful for anyone who finds it easier to read straightforward language.
Having your say
Your experience of the cancer care received at Bradford Hospitals is important to help us to continuously improve the services and care we provide. We encourage feedback about what we are doing well and more importantly, where we need to improve. There are several ways that you can share your feedback with us.
NHS Friends and Family test
At each appointment or at discharge from an inpatient stay you will be asked to complete an anonymous feedback form about your experience.
National Cancer Patient Experience Survey
An annual survey sent out to evaluate the experience of people receiving cancer care or treatment.
Bradford Patient Experience Team
Our Patient Experience team are available to receive both compliments and complaints.
©
2026 Bradford Teaching Hospitals NHS Foundation Trust