Property for Bradford Royal Infirmary patients will no longer be accepted at the main entrance. Please bring any property required with you while visiting, or make arrangements directly with the ward where visiting restrictions still remain.
Please only bring essential items and keep property to a minimum. This helps us keep our areas clutter-free and makes them easier to clean, helping to keep infection rates down.
Due to increased demand we can no longer accept hot, fresh or perishable foods. The items we recommend you bring if required are:
If your relative has a mobile phone or tablet computer and did not bring it to hospital then you may wish to bring one in along with a charger. * The Trust cannot be held responsible for valuables which are brought onto Trust sites at your own risk.
St Luke’s Hospital and community hospitals: please contact the ward before bringing in any items.
The films are available in English, Urdu, Polish, Pahari/Punjabi and Czech/Slovak.
We’ve also recorded a digital audio file in Pahari for blind and partially-sighted people on the ways you can keep in touch with loved-ones in our hospitals.
If you have symptoms of coronavirus, do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Read the advice about staying at home
For urgent advice: use the NHS 111 online coronavirus service: www.111.nhs.uk/covid-19 if:
Only call 111 if you cannot get help online.
Patients should attend their appointments as usual, unless we contact you direct or you have a cough and/or high temperature.
Due to operational pressures, we may have to reschedule some planned operations to allow staff to focus on those who need urgent care.
Some outpatient appointments may also change from face-to-face appointments to telephone consultations to avoid patients coming into hospital.
If you are affected by these changes we will contact you by phone or text. Unless you hear from us, please attend your appointment. We are taking all necessary steps to try to keep any disruption for patients to an absolute minimum.
Wash your hands frequently
You should wash your hands for 20 seconds, using soap and water.
Make sure you are washing your hands effectively by watching this video: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
Face masks
Visitors to Bradford Teaching Hospitals and people attending appointments must wear a face mask in clinical areas at all times to protect them and others from coronavirus. It is important masks and face coverings are worn safely. For more information, please watch the video (English language and Urdu versions) below.
Our Lead Nurse for Learning Disabilities, Caroline Carass, and Ruth Foster, Bradford District Care Trust’s Learning Disabilities Community Matron have produced this video about the personal protective equipment (PPE) staff wear on our wards.
We fully understand that you may have been unable to visit loved-ones in our hospitals during the coronavirus pandemic.
Our Relatives’ Telephone Information Line takes calls for some of our wards. Please contact the ward or relatives’ line to see if the clinical area in question is using this service. Please call 01274 272747 from 10am to 6pm.
Please watch the short film below (available in English and Urdu) for more information on visiting. Further details on exceptional visiting circumstances can be found here.
In the short film below Chief Nurse, Karen Dawber, and Kez Hayat, Head of Diversity and Inclusion, explain more in both English and Urdu.
When ringing about a patient, please give the number of the ward they are on. It’s also helpful if only one person telephones with an enquiry, as this saves time and helps ensure nursing and ward staff are not running back and forth answering the phone. We do not have enough telephone lines for patients to take incoming calls, but we can take a message and ask a patient to call you back if they are able to do so.
Except in emergencies, please try to phone after 10am wherever possible. We cannot give medical information over the telephone.
