Information for visitors

Visiting has been suspended at all Bradford Teaching Hospitals’ sites in response to the coronavirus outbreak.

Hospital bosses have taken the step as a responsible and proactive measure as part of coronavirus (COVID-19) preparedness. The policy will apply to both the Trust’s sites at Bradford Royal Infirmary and St Luke’s Hospital.

We will do our best to help anyone who wishes to communicate via an alternative method such as using their mobile phone/Facetime via the free hospital WiFi.

Special allowances will be made for the children’s ward and neonatal unit, where one parent is able to be with their child, and for relatives collecting patients on discharge and those at the end of life. These will be restricted and visits must be pre-arranged with the nurse in charge.

Restrictions will also be in place on the maternity unit, where only one person can accompany women in labour, and only one nominated person or partner can visit the maternity ward and delivery suite. No young people under the age of 16 are able to visit.

In exceptional circumstances, these restrictions will be reviewed on an individual basis which will be agreed with the nurse in charge.

The changes come into force with immediate effect.

Thank you for your support and understanding.

Smith Lane
Bradford
BD9 6DA

Switchboard: 01274 542200

For appointments: Centralised Patient Booking Service

Little Horton Lane
Bradford
BD5 0NA

Switchboard: 01274 734744

450 Harrogate Road
Eccleshill
Bradford
West Yorkshire
BD10 oJE

Switchboard: 01274 323200

98 Kirkgate
Shipley
West Yorkshire
BD18 3LT

Switchboard: 01274 773390

Swift Drive
Off Cooper Lane
Bradford
West Yorkshire
BD6 3NL

Switchboard: 01274 425990

26 Heaton Road
Bradford
West Yorkshire
BD8 8RA

Switchboard: 01274 322093

If you have symptoms of coronavirus, do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Read the advice about staying at home

For urgent advice: use the NHS 111 online coronavirus service: www.111.nhs.uk/covid-19 if: 

• you feel you cannot cope with your symptoms at home
• your condition gets worse
• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Patients should attend their appointments as usual, unless we contact you direct or you have a cough and/or high temperature.

Due to operational pressures, we may have to reschedule some planned operations to allow staff to focus on those who need urgent care. Some outpatient appointments may also change from face-to-face appointments to telephone consultations to avoid patients coming into hospital.

If you are affected by these changes we will contact you by phone or text. Unless you hear from us, please attend your appointment. We are taking all necessary steps to try to keep any disruption for patients to an absolute minimum.

Wash your hands frequently

You should wash your hands for 20 seconds, using soap and water. Make sure you are washing your hands effectively by watching this video: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/

When ringing about a patient, please give the number of the ward they are on. It’s also helpful if only one person telephones with an enquiry, as this saves time and helps ensure nursing and ward staff are not running back and forth answering the phone. We do not have enough telephone lines for patients to take incoming calls, but we can take a message and ask a patient to call you back if they are able to do so.

Except in emergencies, please try to phone after 10am wherever possible. We cannot give medical information over the telephone.