Visiting Bradford Teaching Hospitals: Latest Guidance - from Friday 1st April 2022

We are doing everything possible to keep our patients and visitors safe. We have reviewed our visiting rules in light of the latest national Living with COVID-19 guidance, and the following restrictions are now in place.

Visitors are no longer required to take a lateral flow test but you should NOT attend if you have any COVID symptoms, are isolating or are feeling unwell, for example with diarrhoea or vomiting.

To help keep our patients and staff safe, you MUST wear a face mask at all times inside our hospitals.

We also recommend washing your hands or using hand gel frequently and maintaining social distancing where possible.

Visiting for inpatients in our hospitals is now allowed on all Green and Red wards as follows:

  • All patients can have one visit each day of up to an hour from one person.
  • We recommend visits are between 2pm-4pm and 6pm-8pm.
  • Visits should be booked direct with the ward.
  • Visitors to wards must wear appropriate PPE for that ward – this will be provided. 

Visiting Ultra Green wards

  • Patients in over 72 hours can have one visitor for one hour a day.

Children’s wards

  • Both parents are allowed to visit or be on the ward at the same time.
  • Siblings will not routinely be allowed on the wards until the patient has been in over 72 hours.


  • Outpatients can now have an accompanying adult with them if they wish to.

Maternity visiting

  • Labour ward and Birth Centre: a birth partner can stay for the duration of labour. This person is not interchangeable.
  • Wards M3 and M4: one person can visit between 10am and 7pm. This person is not interchangeable.

Prenatal scans

  • Women are allowed to have one adult with them at all scans. This person should be the birthing partner or from the same household.

Neonatal Unit

  • Grandparents are now allowed to visit – you can call the unit and pre-book a visit.

Visiting A&E

  • Patients can have one other person with them for support. In times of extreme pressure on the department, visitors may be asked to wait in other areas.

Visiting in exceptional circumstances

End-of-life supportive visits

  • If a patient is nearing end of life, one or more (at the discretion of the nurse in charge) visitors will be allowed.

Patients receiving bad news

  • A relative, carer or significant other can accompany the patient.

Patients who require additional support from a carer

  • A carer for a patient with a learning disability or dementia, for example, can visit more frequently and for prolonged periods.
  • Additional family support is also allowed where English is not a patient’s first language.

The Trust has put in place a number of resources to support family members/visitors unable to visit patients.

  • Our Relatives’ Line takes calls for some of our wards. Call 01274 272747 from 9.30am to 5.30pm, seven days a week.
  • Thinking of you is a dedicated email address for loved ones to send letters via email to our patients: ThinkingOfYou@bthft.nhs.uk
  • Many wards have video calling in place and may be able to assist with video calls when there is no visiting
  • We have a dedicated patient property team who can accept and take belongings to inpatients from 7.30am to 6.30pm. Please do not bring in too much and hot, fresh or perishable foodstuffs are not permitted.

Last edited 31/03/2022

Patient property drop-offs

Property for Bradford Royal Infirmary patients will no longer be accepted at the main entrance. Please bring any property required with you while visiting, or make arrangements directly with the ward where visiting restrictions still remain.

Please only bring essential items and keep property to a minimum. This helps us keep our areas clutter-free and makes them easier to clean, helping to keep infection rates down.

Due to increased demand we can no longer accept hot, fresh or perishable foods. The items we recommend you bring if required are:

  • Night and day clothes
  • Sensible footwear
  • Toiletries
  • Books/jigsaw puzzles, if appropriate
  • If you wish to bring in snacks please keep them to a minimum. Snack-food should have a long shelf life and require no preparation, such as biscuits

If your relative has a mobile phone or tablet computer and did not bring it to hospital then you may wish to bring one in along with a charger. * The Trust cannot be held responsible for valuables which are brought onto Trust sites at your own risk.

St Luke’s Hospital and community hospitals: please contact the ward before bringing in any items.

Keeping in touch with loved-ones

In the short films below we explain more about the measures we’ve introduced at Bradford Teaching Hospitals to help you keep in touch and be there for your loved-ones during this difficult time.

The films are available in English, Urdu, Polish, Pahari/Punjabi and Czech/Slovak.

We’ve also recorded a digital audio file in Pahari for blind and partially-sighted people on the ways you can keep in touch with loved-ones in our hospitals.

Coronavirus: national guidance on attending our hospitals

If you have symptoms of coronavirus, do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Read the advice about staying at home

For urgent advice: use the NHS 111 online coronavirus service: www.111.nhs.uk/covid-19 if: 

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Patients should attend their appointments as usual, unless we contact you direct or you have a cough and/or high temperature.

Due to operational pressures, we may have to reschedule some planned operations to allow staff to focus on those who need urgent care. 

Some outpatient appointments may also change from face-to-face appointments to telephone consultations to avoid patients coming into hospital.

If you are affected by these changes we will contact you by phone or text. Unless you hear from us, please attend your appointment. We are taking all necessary steps to try to keep any disruption for patients to an absolute minimum.

Wash your hands frequently

You should wash your hands for 20 seconds, using soap and water.

Make sure you are washing your hands effectively by watching this video: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/

Face masks

Visitors to Bradford Teaching Hospitals under exceptional circumstances and people attending outpatients’ appointments must wear a face mask at all times to protect them and others from coronavirus from Monday, 15 June. The new legislation applies to all our hospitals – BRI, St Luke’s, Westbourne Green and Westwood Park. It is important masks and face coverings are worn safely. For more information, please watch the video (English language and Urdu versions) below.

Learning disabilities and PPE

Our Lead Nurse for Learning Disabilities, Caroline Carass, and Ruth Foster, Bradford District Care Trust’s Learning Disabilities Community Matron have produced this video about the personal protective equipment (PPE) staff wear on our wards.

Contact details

Bradford Royal Infirmary

Smith Lane

Switchboard: 01274 542200

For appointments: Centralised Patient Booking Service

St Luke's Hospital

Little Horton Lane

Switchboard: 01274 734744

Eccleshill Community Hospital

450 Harrogate Road
West Yorkshire
BD10 oJE

Switchboard: 01274 323200

Shipley Hospital

98 Kirkgate
West Yorkshire
BD18 3LT

Switchboard: 01274 773390

Westwood Park Community Hospital

Swift Drive
Off Cooper Lane
West Yorkshire

Switchboard: 01274 425990

Westbourne Green Community Hospital

26 Heaton Road
West Yorkshire

Switchboard: 01274 322093

Coronavirus: change to visiting rules

We fully understand that you may have been unable to visit loved-ones in our hospitals during the coronavirus pandemic.

Our Relatives’ Telephone Information Line takes calls for some of our wards. Please contact the ward or relatives’ line to see if the clinical area in question is using this service. Please call 01274 272747 from 10am to 6pm.

Please watch the short film below (available in English and Urdu) for more information on visiting. Further details on exceptional visiting circumstances can be found here.

End-of-life visiting

In the short film below Chief Nurse, Karen Dawber, and Kez Hayat, Head of Diversity and Inclusion, explain more in both English and Urdu.

Contacting a patient

When ringing about a patient, please give the number of the ward they are on. It’s also helpful if only one person telephones with an enquiry, as this saves time and helps ensure nursing and ward staff are not running back and forth answering the phone. We do not have enough telephone lines for patients to take incoming calls, but we can take a message and ask a patient to call you back if they are able to do so.

Except in emergencies, please try to phone after 10am wherever possible. We cannot give medical information over the telephone.