All visiting has been suspended. To protect everybody, we are no longer allowing any visitors into our hospitals apart from patients receiving end-of-life care, one adult may also visit a child, and one birthing partner can accompany women in labour. Click here for more information on exceptional visiting circumstances. We have also set up a new telephone information line for relatives concerned about inpatients. The line is open from 8am-10pm on 01274 272747. Click here for more information.

Keeping in touch with loved-ones

In the short films below our Chief Nurse, Karen Dawber, Head of Diversity and Inclusion, Kez Hayat, and translation team staff explain more about the measures we’ve introduced at Bradford Teaching Hospitals to help you keep in touch and be there for your loved-ones during this difficult time.

The films are available in English, Urdu, Czech/Slovak, Polish, and Pahari/Punjabi.

We’ve also recorded a digital audio file in Pahari for blind and partially-sighted people on the ways you can keep in touch with loved-ones in our hospitals.

Download audio: Ways to keep in touch, Pahari (M4A, 4.7 MB)






Coronavirus: national guidance on attending our hospitals

If you have symptoms of coronavirus, do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Read the advice about staying at home

For urgent advice: use the NHS 111 online coronavirus service: if: 

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Patients should attend their appointments as usual, unless we contact you direct or you have a cough and/or high temperature.

Due to operational pressures, we may have to reschedule some planned operations to allow staff to focus on those who need urgent care. Some outpatient appointments may also change from face-to-face appointments to telephone consultations to avoid patients coming into hospital.

If you are affected by these changes we will contact you by phone or text. Unless you hear from us, please attend your appointment. We are taking all necessary steps to try to keep any disruption for patients to an absolute minimum.

Wash your hands frequently

You should wash your hands for 20 seconds, using soap and water. Make sure you are washing your hands effectively by watching this video:

Bradford Royal Infirmary

Smith Lane

Switchboard: 01274 542200

For appointments: Centralised Patient Booking Service

St Luke's Hospital

Little Horton Lane

Switchboard: 01274 734744

Eccleshill Community Hospital

450 Harrogate Road
West Yorkshire
BD10 oJE

Switchboard: 01274 323200

Shipley Hospital

98 Kirkgate
West Yorkshire
BD18 3LT

Switchboard: 01274 773390

Westwood Park Community Hospital

Swift Drive
Off Cooper Lane
West Yorkshire

Switchboard: 01274 425990

Westbourne Green Community Hospital

26 Heaton Road
West Yorkshire

Switchboard: 01274 322093

End-of-life visiting

Following new Government recommendations, we have reinstated visiting for all end-of-life patients at Bradford Teaching Hospitals. In the short film below Chief Nurse, Karen Dawber, and Kez Hayat, Head of Diversity and Inclusion, explain more in both English and Urdu.

Contacting a patient

When ringing about a patient, please give the number of the ward they are on. It’s also helpful if only one person telephones with an enquiry, as this saves time and helps ensure nursing and ward staff are not running back and forth answering the phone. We do not have enough telephone lines for patients to take incoming calls, but we can take a message and ask a patient to call you back if they are able to do so.

Except in emergencies, please try to phone after 10am wherever possible. We cannot give medical information over the telephone.

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