Most visiting has been suspended. Exceptions are for those receiving end-of-life care, one adult may visit a child, and one birthing partner can accompany women in labour. Please see below for more information on exceptional visiting circumstances. In addition, in June Bradford Teaching Hospitals reviewed national guidance and introduced visiting for patients who have been in hospital for over 21 days. Each patient will have one allocated visitor who can visit for one hour twice a week. Wards will contact relatives directly to organise these visits.

We have set up a new telephone information line for relatives concerned about inpatients. Please call 01274 272747, from 10:15am to 5:30pm (including bank holidays). Click here for more information on the relatives’ telephone information line.

Please note: Visitors to Bradford Teaching Hospitals under exceptional circumstances and people attending outpatients’ appointments must now wear a face mask at all times to protect them and others from coronavirus. It is important masks and face coverings are worn safely. For more information on fitting them correctly, please watch a video from the World Health Organisation here: https://youtu.be/adB8RW4I3o4.

Keeping in touch with loved-ones

In the short films below we explain more about the measures we’ve introduced at Bradford Teaching Hospitals to help you keep in touch and be there for your loved-ones during this difficult time.

The films are available in English, Urdu, Polish, Pahari/Punjabi and Czech/Slovak.

We’ve also recorded a digital audio file in Pahari for blind and partially-sighted people on the ways you can keep in touch with loved-ones in our hospitals.

Coronavirus: national guidance on attending our hospitals

If you have symptoms of coronavirus, do not go to a GP surgery, pharmacy or hospital. You do not need to contact NHS 111 to tell them you’re staying at home. Read the advice about staying at home

For urgent advice: use the NHS 111 online coronavirus service: www.111.nhs.uk/covid-19 if: 

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Patients should attend their appointments as usual, unless we contact you direct or you have a cough and/or high temperature.

Due to operational pressures, we may have to reschedule some planned operations to allow staff to focus on those who need urgent care. 

Some outpatient appointments may also change from face-to-face appointments to telephone consultations to avoid patients coming into hospital.

If you are affected by these changes we will contact you by phone or text. Unless you hear from us, please attend your appointment. We are taking all necessary steps to try to keep any disruption for patients to an absolute minimum.

Wash your hands frequently

You should wash your hands for 20 seconds, using soap and water.

Make sure you are washing your hands effectively by watching this video: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/

Face masks

Visitors to Bradford Teaching Hospitals under exceptional circumstances and people attending outpatients’ appointments must wear a face mask at all times to protect them and others from coronavirus from Monday, 15 June. The new legislation applies to all our hospitals – BRI, St Luke’s, Westbourne Green and Westwood Park. It is important masks and face coverings are worn safely. For more information, please watch the video (English language and Urdu versions) below.

Learning disabilities and PPE

Our Lead Nurse for Learning Disabilities, Caroline Carass, and Ruth Foster, Bradford District Care Trust’s Learning Disabilities Community Matron have produced this video about the personal protective equipment (PPE) staff wear on our wards.

Contact details

Bradford Royal Infirmary

Smith Lane
Bradford
BD9 6DA

Switchboard: 01274 542200

For appointments: Centralised Patient Booking Service

St Luke's Hospital

Little Horton Lane
Bradford
BD5 0NA

Switchboard: 01274 734744

Eccleshill Community Hospital

450 Harrogate Road
Eccleshill
Bradford
West Yorkshire
BD10 oJE

Switchboard: 01274 323200

Shipley Hospital

98 Kirkgate
Shipley
West Yorkshire
BD18 3LT

Switchboard: 01274 773390

Westwood Park Community Hospital

Swift Drive
Off Cooper Lane
Bradford
West Yorkshire
BD6 3NL

Switchboard: 01274 425990

Westbourne Green Community Hospital

26 Heaton Road
Bradford
West Yorkshire
BD8 8RA

Switchboard: 01274 322093

Coronavirus: change to visiting rules

Our staff fully understand that you have been unable to visit loved-ones in our hospitals during the coronavirus pandemic.

There has been some easing of England’s lockdown rules, but you need to rest assured that there has been no relaxation in the care we provide to all our patients.

Most visiting remains suspended. Exceptions are for those receiving end-of-life care, one adult may visit a child, and one birthing partner can accompany women in labour. In addition, in June Bradford Teaching Hospitals reviewed national guidance and introduced visiting for patients who have been in hospital for over 21 days. Each patient will have one allocated visitor who can visit for one hour twice a week. Wards will contact relatives directly to organise these visits.

We have set up a new telephone information line for relatives concerned about inpatients. Please call 01274 272747, from 10:15am to 5:30pm (including bank holidays). Click here for more information on the relatives’ telephone information line.

Please watch the short film below (available in English and Urdu) for more information on visiting. Further details on exceptional visiting circumstances can be found here.

End-of-life visiting

Following new Government recommendations, we have reinstated visiting for all end-of-life patients at Bradford Teaching Hospitals. In the short film below Chief Nurse, Karen Dawber, and Kez Hayat, Head of Diversity and Inclusion, explain more in both English and Urdu.

Contacting a patient

When ringing about a patient, please give the number of the ward they are on. It’s also helpful if only one person telephones with an enquiry, as this saves time and helps ensure nursing and ward staff are not running back and forth answering the phone. We do not have enough telephone lines for patients to take incoming calls, but we can take a message and ask a patient to call you back if they are able to do so.

Except in emergencies, please try to phone after 10am wherever possible. We cannot give medical information over the telephone.

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