Our Emergency Department was originally built to see around 250 patients a day — but now treats up to 500. The new Excel programme is helping us meet that challenge by improving experiences for patients and staff, reducing waits, and shortening hospital stays.
In this month’s video, Tania Windle, Jeremy Till and Vaqass Akhtar explain how the team is working with partners across the system — and using feedback from colleagues and our communities — to drive real change, from redesigned spaces to expanded Same Day Emergency Care.
Watch the film to see how we’re enhancing experience, reducing waits and shortening length of stay.