Information about yourself, known as ‘personal data’, is exempt from disclosure under the Freedom of Information Act. It is the General Data Protection Regulation 2018 (GDPR) which gives you the right to see the personal information that we hold about you. Requests for personal data, including medical records can be made by contacting the Access to Records Team (see contact details below).
You will not normally be charged for information but you will need to be able to confirm your identity which will need to be verified.
To access your own health records please contact the Access to Health Records Department. If you wish to do this via our form, download the form here. If you are requesting the records of a deceased person, please download the form here.
Please send completed forms via email to ATHR.firstname.lastname@example.org or post to:
The Access to Health Records Service
St Luke’s Hospital
Little Horton Lane
Tel: 01274 365885
Access to health records process
- Once we receive your request we will contact you for identification
- The Trust will provide your information within 20 working days (this can be extended depending on the complexity of the request) from receipt of your application
- Once you receive the information specified within the original request, we consider the request is satisfied
- The data you have requested could be held in multiple systems
- You will be provided information as it generates from each system
- We are not permitted to manipulate your information to present it in a different way
- Your request for information may be delayed due to urgent operational responses to dealing with public health priorities. We apologise for any inconvenience this may cause due to COVID.
We remain committed to responding to your request and will respond as soon as we can.
The Freedom of Information Act 2000 (FOI) gives the public a general right of access to all types of recorded non-personal information held by public authorities, including the NHS.
The Act sets out exemptions from that right and places a number of obligations on public authorities. We will deal with all requests in accordance with the Freedom of Information Act Code of Practice.
You can seek any non-personal recorded information that you think we may hold.
If the information is environmental, we will respond according to the Environmental Information Regulations (EIR) 2004.
If the information is your own personal data, then you should make a subject access request under the General Data Protection Regulation 2018 (GDPR), and not under the FOI Act. See above for details on how to access your own personal data.