Heather is a customer communications specialist for Accent Housing, a nationally based housing association with a long history of providing quality homes and services across Bradford. Her main role is to work closely with colleagues across the organisation to ensure Accent’s customers are communicated with in an effective, engaging and accessible way.

Heather is Bradford born and has lived in the city all her life. She is passionately committed to Bradford and its residents and to making sure the city has what it needs to effectively serve the diverse communities it is responsible for.

Heather is involved with a number of sector-based communication groups and holds a Plain English Diploma.

Outside work, Heather is a lover of nature, a long-term vegetarian and a supporter of a number of charities.