Charlotte is an optometrist specialist and senior research optometrist at Bradford Teaching Hospitals NHS Foundation Trust. She qualified as an optometrist at the University of Melbourne, Australia, completing a masters in optometry two years later.

In 1997, she moved to the UK to begin a PhD assessing visual performance in patients with macular conditions. After the completion of her PhD she spent time as a post-doctoral research fellow and, in 2003, took up a lectureship within the Optometry Department of the University of Bradford.

After a few years break from academia, during which she continued to work as an optometrist within primary care as well as laser and refractive surgery, she took up the position of optometrist specialist. In addition to her current position at the Bradford Macular Centre, she also works as senior research optometrist within the Bradford Ophthalmology Research Network (BORN).

Charlotte also has a therapeutics diploma in Independent Prescribing.