A member of the portering team at Bradford Royal Infirmary (BRI) has won a prestigious national award thanks to the ‘outstanding contribution’ he makes to patient experience.
Mo Jawad won at the MyPorter Award finals in Leeds last night – and it was two in a row for Bradford Teaching Hospitals NHS Foundation Trust as last year it scooped the same award for its portering colleague, Laura Ward.
Head of Portering, Sharon Craggs nominated Mo for taking on and excelling at a new role – resource allocator. The new role, introduced in 2024, ensures that the Portering team is allocated to patient and non-patient transfers in the most efficient and effective way to support outstanding patient experience.
Sharon said:
I’m absolutely thrilled for Mo and so proud of him and the whole team, he has really taken the new role and owned it. Coming from his role as a porter, Mo has an excellent understanding of our hospital sites layout, this knowledge is invaluable to allocate transfers in the most effective way. And he has built excellent working relationships with his porter colleagues, understanding the way they work to get the best from the team.
Mo has also built excellent relationships with our clinical colleagues, whom he speaks with regularly to understand individual patient’s requirement. He is also flexible and continues to pick up any available shifts as a porter, so he continues to work directly with patients.
Director of Estates and Facilities, David Moss added:
We are absolutely delighted to see Mo recognised for his outstanding contribution to patient care. Mo’s dedication, adaptability, and team spirit have made a real difference, not just within the Portering team but across the hospital. His commitment to supporting both patients and colleagues embodies the very best of our Trust values. We’re proud to have Mo as part of our team.
More than 500 people were nominated for across the country and beyond, with only a select view made it to the shortlist of the awards’ four categories.