Health equity means everyone gets the care they need to be as healthy as possible. Some people need extra help. It’s not about treating everyone the same but giving people the right support.
We want to make sure everyone feels safe, listened to, and looked after.
Bradford Teaching Hospitals Foundation Trust (BTHFT) focuses on reducing health inequalities, which are unfair and avoidable differences in health between groups of people. BTHFT aims to ensure fair access, experience, and outcomes for all, particularly those groups that face unfair treatment, living in the most deprived areas within Bradford District and Craven, for example, certain ethnic minority groups, health inclusion groups and those with severe mental illness.
At Bradford Teaching Hospitals, we aim to provide healthcare that meets your individual needs.
What we are doing
Health Equity Programme
We’re working to understand and reduce unfair differences in how people access and experience care, and the outcomes they have. We want to make sure everyone gets safe, high-quality care.
Targeted support
We offer tailored help for certain groups. For example, through “Making Every Contact Count,” we undertake blood pressure checks and refer people to GPs or local wellbeing services like Living Well.
Working together
We team up with other organisations, local people, and communities to make a bigger difference in tackling health inequalities and improving health for everyone.
Tackling the root causes
We know that poor health is often linked to things like low income, unemployment, and poor housing. We’re working with our partner organisations to tackle these wider issues.
Using data
We use information and data to see where health inequalities exist and track how we’re doing in reducing them. Our Healthcare Inequalities Improvement Dashboard helps us do this.
Why this matters
In some parts of Bradford, people live 10 years less than others just a few miles away.
People from ethnic minority backgrounds often face worse health outcomes.
Language barriers mean some patients don’t always understand their care or choices.
We’re working to change that!
Meet the team
Naveed Saddique |Health Equity Lead
I lead work to make sure everyone has a fair chance at good health. I design and run projects that reduce unfair differences in people’s health, the care they receive, and how they experience services. I use data to understand problems, build fairness into the way care is provided, and work closely with different groups and communities. I also help train and support staff so our organisation is better at tackling health inequalities. Working with a wide range of partners, I help put the Trust’s health inequalities plan into action.
Shaheen Kauser | Health Inequalities Project Manager
She leads on initiatives aimed at tackling health inequalities with the vision of embedding equity across the Trust, working closely with partners, communities, and frontline teams to ensure equitable access, experience, and outcomes for all patients. Shaheen is passionate about co-production, inclusive, honest engagement, and creating meaningful change that reflects the diverse needs of Bradford District’s population.
She leads the Trust’s work on Making Every Contact Count (MECC), embedding health-promoting conversations into routine care to address key public health issues such as smoking, hypertension, and overall wellbeing. Through MECC, Shaheen works with staff across services to build confidence in having meaningful, person-centred conversations that support patients in making positive changes. Her approach is rooted in co-production, community engagement, and a strong commitment to tackling health inequalities and improving outcomes for Bradford’s diverse communities.
Our partners
We have strong partnerships with our community providers and organisations, some are listed below, you can click on the link to find out more about their work.
Bradford Teaching Hospitals NHS Foundation Trust (BTHFT) serves a population of around 667,000 people across Bradford and the surrounding area. Bradford is one of the most deprived areas in England, and the health of its residents reflects that. Healthy life expectancy varies by up to 23 years between the most and least deprived parts of the district. Almost half of our population lives in the most deprived 20% of postcodes. Reducing health inequalities is central to our purpose and how we work.
This statement sets out how BTHFT has collected, analysed and published information on health inequalities in 2025/26, in line with NHS England’s Statement on Information on Health Inequalities (November 2025). It describes our understanding of the population we serve, the inequalities in access, experience and outcomes we have identified, and the actions we have taken in response. Population health data is drawn from the Bradford District Joint Strategic Needs Assessment (JSNA) (November 2025) and the Bradford District and Craven Health and Care Partnership strategy (September 2025).
Bradford Teaching Hospitals NHS Foundation Trust’s statement of information on health inequalities, prepared in line with NHS England’s Statement on Information on Health Inequalities (November 2025).
Our Approach to Health Inequalities and Health Equity
Reducing health inequalities is one of the five strategic objectives
set out in BTHFT's corporate strategy 'Our Patients, Our People, Our
Place and Our Partners' (2022-2027) - to collaborate effectively
with local and regional partners to reduce health inequalities and
achieve shared goals.
Health inequalities are also identified as a Board Assurance
Framework (BAF) strategic risk: if the Trust fails to address health
inequalities, then this will contribute to a widening of the gap in
health outcomes, access and experiences across Bradford District and
Craven.
Progress is reported through quarterly reports to committees and the
Board of Directors. The Board receives updates twice a year, presented
by the Director of Strategy and Transformation who is the Executive Lead
for Health Inequalities. The Equality and Diversity Council, chaired by
the Chief Executive, provides strategic oversight of how equality,
diversity and inclusion work connects with population health
inequalities. Our approach is aligned with the Core20PLUS5 framework,
the West Yorkshire Integrated Care Board's ten big ambitions for
reducing population health inequalities, and the NHS 10 Year Health
Plan.
The Trust's EDI Strategy 2023-2025 contains a dedicated chapter on
health equity and health inequalities and sets out five objectives –
Addressing health inequalities as a priority – focused on
ensuring we embed health inequalities as an ethos into everything we
do
Data analysis and utilisation – to implement data driven
approaches
Fulfilling our role as an anchor organisation – utilising the
anchor principles as part of our approach in addressing health
inequalities and influencing the wider determinants
Providing care based on our population profiles – to understand
our population and cater our care to their needs
Collaborating with other organisations – work with our partners
to reduce health inequalities
A Board Development session in Autumn 2024 provided long-term focus
for the work programme and continues to guide priorities:
Undertake projects with scalability in mind - start small and
expand
Develop capability within the organisation to address health
inequalities
Reframe health inequalities with a focus on improving health
equity
Focus where we can have the greatest influence
The Health Equity and Health Inequalities programme was one of the 10
priority initiatives approved by the Board in March 2025 for the 2025/26
financial year and set out in the Trust’s Strategic Framework. The
priority initiatives are the high profile, organisation-wide programmes
designed to deliver a step change in achievement of the strategic
objectives. The aim of this programme is to improve equity of access,
outcomes and experience for our services and take action to reduce
health inequalities across the wider population. Each CSU and corporate
department described their plans for improving health equity/addressing
health inequalities during 2025/26 on strategy posters displayed across
the Trust.
Core20PLUS5 Framework
BTHFT uses the Core20PLUS5 framework as the primary structure for its
approach, adapted to Bradford's specific population context:
Core20: the most deprived 20% of the national population by Index
of Multiple Deprivation. In Bradford, this represents a
disproportionately large share of residents: 46.9% of the Bradford and
District population live in Core20 postcodes.
PLUS groups identified locally: Asian/Pakistani communities
(32.1% of Bradford District's population, the 2nd highest proportion of
Pakistani-heritage residents in England); Gypsy, Roma and Traveller
communities (1.8% identify as Roma per Census 2021); people with
learning disabilities; and inclusion health groups including the
homeless and asylum seekers.
Understanding our population
Bradford District, the core local authority area we serve, has a
resident population of 563,605 (ONS mid-year 2024 estimate). This is
distinct from the Bradford District and Craven Health and Care
Partnership's wider footprint, which covers a GP-registered population
of approximately 670,000, stretching from Bradford city centre through
Keighley and the Aire Valley to Ilkley, Skipton and Craven. The table
below describes the Bradford District population we primarily serve with
the Health and Care Partnership’s population figures being used where
data relates to the wider partnership area.
Current population profile
Bradford District is the fifth largest metropolitan borough in
England by population with a young and economically deprived population
that is significantly different from the national profile. Table 1
demonstrates.
Demographic/characteristic
Bradford figure
Comparison
Table 1 Population Profile
Total population (Bradford District)
563,605
Mid-year 2024 estimates (ONS). 5th largest metropolitan borough
after Birmingham, Leeds, Sheffield and Manchester.
Population density
1,538 per km²
Highest in West Yorkshire; significantly above regional (368) and
England (450) averages.
Median age
36.9 years
Well below England average (40.2) and Yorkshire and Humber average
(40.3). Bradford has a distinctly young population.
Under-15 population
20.8%
Higher than Yorkshire and Humber (17.2%) and England (17.2%). Joint
3rd lowest median age in the region.
Gender split
50.9% female / 49.1% male
Closely mirrors England (51%/49%).
Deprivation rank (IMD 2025)
12th most deprived (of 296 LAs)
Worsening: was 13th in 2019, 19th in 2015. 115 LSOAs (11 more than
2019) fall in the most deprived 10% nationally.
% in relative poverty (working age)
22%
157,000 people live in the 10% most deprived wards in England. In
Bradford East and West, half of under-15s live in relative poverty.
Asian/Asian British/Welsh ethnicity
32.1%
Up from 26.8% in 2011. The largest proportional increase of any
ethnic group. Bradford has the 2nd highest proportion of
Pakistani-heritage residents in England.
White ethnicity
61.1%
Down from 67.4% in 2011. England average is 81%. Over 150 languages
spoken across the district.
Muslim residents
30.5%
Up from 24.7% in 2011.
Gypsy/Roma/Traveller
1.8% Roma
Per 2021 Census. A significant locally identified PLUS group.
Long-term illness/disability (day-to-day limited a lot)
8.0%
Higher than England average (7.3%).
Private rented housing
23.1%
Up from 19.6% in 2011. 62% owner-occupied.
Employment rate (16-64)
69.7%
24.9% economically inactive. 4.8% of adults with learning disability
in paid employment.
Life expectancy at birth (male)
76.6 years
Source: Bradford Council / ONS.
Life expectancy at birth (female)
81.1 years
Source: Bradford Council / ONS.
Source: Bradford District JSNA Demographics Slide Set, November 2025; ONS mid-year 2024 population estimates; Census 2021
Population projections
BTHFT's planning assumptions are extracted from the Bradford District
and Craven Health and Care Partnership (HCP) strategy (September 2025),
which uses ONS projections and predictive modelling to map potential
population changes by 2040. The projections indicate a population that
is stable in size but changing in age structure and health complexity in
ways that will significantly affect demand for Trust services.
Overall population trajectory
Bradford District's population is projected to grow from 563,605 to
approximately 570,100 by 2032 (3.1%) and 588,541 by 2049 (6.4%). The
median age will rise from 36 to 39 years by 2032 as Bradford's currently
young population ages. Growth is concentrated in older age groups,
shifting in ways that will substantially increase demand for acute,
community and palliative care services. Table 2 below demonstrates.
Population group
Projected change by 2040
Implications for health inequalities
Table 2 – Overall population trajectory
0-19 year olds
-16%
Falling CYP population. Prevention and early intervention must
maximise health outcomes for this still large and disproportionately
deprived population.
Working age adults (20-64)
+6%
Moderate growth; continued burden of MSK, diabetes, mental health
and substance use disorders.
People aged 65+
+27%
Significant increase. This is the highest healthcare use group and
will require expanded community and intermediate care capacity.
People aged 85+
+53%
The fastest-growing segment; frailty, dementia estimated to increase
38% and palliative care demand 29%
People with long-term conditions
+9%
If trends continue, the healthy population will fall 2.2% while LTCs
rise.
Largest local population changes
Keighley +5.8%, Craven +7.6%, Shipley +5.1%
Rural and peri-urban growth will require new models of community
care, especially in Craven (older, further ageing population).
Source: Bradford District and Craven HCP 'Our Plans for Health, Care and Wellbeing', September 2025; City of Bradford Metropolitan District Council Intelligence Bulletin
Projected long-term conditions
The HCP strategy identifies the following projected increases in
major conditions by 2040, which directly inform our health inequalities
priorities -
Diabetes: 49% increase (already around 55,000 people living with
diabetes in Bradford District and Craven, with prevalence in some areas
twice that of others linked to deprivation)
Heart failure: 92% increase (deaths from circulatory diseases
already contribute at least half of the life expectancy gap in the
district)
Chronic pain: 32% increase
Frailty and dementia: 29% increase
Palliative care need: 38% increase
Health inequalities in Bradford
Population health data from the Bradford JSNA and HCP strategy,
triangulated against BTHFT's own activity data, shows the scale of
inequality within our catchment population. The evidence below informs
the clinical priorities and operational focus set out in section 5.
Life expectancy gap
Life expectancy varies by 10 years for men and 8 years for women
across wards in Bradford District and Craven. Healthy life expectancy
gaps are even more stark. Women in parts of central Bradford can expect
just 49 years of healthy life compared to 72 years in Wharfedale, a
difference of 23 years. For men, healthy life expectancy varies from 51
to 71 years, a 20-year gap.
Source: Bradford District and Craven HCP Strategy, September
2025.
Other health inequalities experienced by the Bradford population
include –
Preventable mortality is significantly higher than the England
average in 17 of Bradford's 30 council wards
Smoking rates vary from 8% to 24% across the 13 Community
Partnership areas (overall 18%)
Two thirds of adults are overweight or obese; obesity rates for
children are above the national average
Asthma admissions in 0-9 year olds: 279.1 per 100,000 (Bradford)
vs 172.7 (England).
Data quality
Actions to improve ethnicity recording
The Trust has undertaken a baseline review of ethnicity recording
completeness across all patient records on its Electronic Patient Record
system. Current data shows that 72% of patients have an ethnicity
recorded, with 23% coded as not known and 5% as not stated. This
positions the Trust broadly in line with the national outpatient average
published by NHS England in its October 2025 Ethnicity Recording
Improvement Plan, though it falls below the completeness levels seen in
inpatient and emergency care settings nationally.
Work is now in development to address this. A health equity dashboard
is being designed using the suite of indicators set out in Appendix 3 of
the NHS England Statement on Information on Health Inequalities. The
dashboard will allow clinical services to filter indicators, enabling
teams to see their own recording performance in context and identify
gaps. Ethnicity completeness will be a prominent metric within this.
Structured conversations with clinical services are planned, covering
the relationship between ethnicity data quality, DNA rates, and the
Trust's wider recovery position.
Staff-facing improvement on recording this activity is also planned.
Short informational videos will be developed to explain to staff why
asking patients about ethnicity matters and how to do so in a way that
reflects patient choice. This draws directly on the NHS England
Improvement Plan's recognition that staff confidence and capability are
central barriers to recording quality. Elements will also be
incorporated into the Trust's lunch and learn webinars and targeted
workshops with clinical teams are under consideration where data
indicates recording rates are particularly low.
Processing data and linking to population groups
The Trust analyses its data to examine patterns of access and demand
across patient groups, using demographic variables including age, sex,
deprivation index, and ethnicity where recorded. DNA rates have been
examined by demographic group to understand patterns across services and
this analysis informs the conversations planned with clinical teams
specifically on the disparities between core20 and non-core20
patients.
Where ethnicity data is missing or incomplete, the Trust draws on
deprivation-based data primarily using Index of Multiple Deprivation to
identify groups likely to be experiencing inequalities even when
protected characteristic data is not available. This approach has
limitations and the Trust does not treat it as a substitute for accurate
ethnicity recording but it provides a working basis for inequalities
analysis in the interim.
Gaps in data quality and assurance
Assurance on steps to address gaps will operate through the health
equity dashboard once it is live which will make recording completeness
visible at service level and create a mechanism for holding teams to
account through regular review. Where services have lower than the trust
average stats on ethnicity recording, we will work with services by
exploring the optimal options on a service-by-service basis. This may
include workshops where needed which will be documented and tracked to
provide evidence of progress. The lunch and learn programme and
informational video content will form part of the broader assurance
narrative around staff awareness and capability, in line with the
domains for improvement set out in the NHS England Ethnicity Recording
Improvement Plan.
The Trust also notes the NHS England finding that staff training in
isolation will not improve recording quality and that process changes
are required alongside it. Reporting to the relevant committee will
provide ongoing oversight of progress against ethnicity recording
improvements.
Understanding inequalities in access, experience and outcomes
BTHFT has collected and analysed data across the Core20PLUS5 clinical
areas, using the population profile as its baseline. Data is
disaggregated at a minimum by deprivation, ethnicity, age and sex, in
line with NHS Health Inequalities Statement requirements.
Understanding our data and inequalities
Health inequalities across a range of population groups and clinical domains
Health inequalities have been identified as a significant but
context-specific driver of trends in performance, productivity, and
resource utilisation across several population groups and clinical
domains. Analysis of hospital data demonstrates that differences
associated with deprivation, ethnicity, and age influence patterns of
service demand, attendance, and outcomes. However, targeted
interventions and service redesign have mitigated some of these
disparities, indicating that inequalities are an important-but not
sole-factor shaping system performance.
Firstly, deprivation has been a key determinant of variation in
elective care access and utilisation. Bradford District and Craven has
relatively high deprivation levels, with 46.9% of the population living
in CORE20 (most deprived) postcodes. Following the pandemic, patients
from these areas experienced slightly longer waiting times and were
almost twice as likely to miss appointments, affecting elective
productivity and efficient use of clinical capacity. These inequalities
were addressed through targeted actions, such as improving access and
introducing initiatives like free bus travel for patients in inner-city
primary care networks. Non-attendance rates have decreased and waiting
times are now broadly comparable by urgency and treatment type,
demonstrating how addressing inequalities can improve operational
performance and activity levels. We are continuing work to reduce the
number of missed appointments for core20 patients. See Measurement
Framework: ‘% waiting 18 weeks or less for elective treatment’ and ‘%
waiting over 52 weeks for elective treatment’ tables, disaggregated by
Core20, ethnicity, learning difficulty, gender and age.
Secondly, inequalities also affect patterns of emergency demand,
particularly among younger populations. In the under-18 population,
55.6% live in CORE20 areas and 45.8% are from BAME backgrounds, and both
groups show higher-than-expected emergency attendances compared with
their share of the population. For deprived communities, higher
emergency department (ED) attendances suggest unmet need or differences
in access to community care. This increases pressure on hospital
services and influences resource utilisation in urgent care pathways.
See Measurement Framework: ‘Mean Time in ED’ and ‘Ambulance Rates’
tables, disaggregated by Core20, ethnicity and age.
Overall, the evidence suggests that health inequalities substantially
shape trends in healthcare demand, operational performance, and resource
utilisation, particularly through higher service use among deprived
populations and certain ethnic groups. However, the Trust’s analysis and
targeted interventions show that these impacts can be reduced through
focused service improvements, partnership working, and targeted
population-health initiatives. Consequently, health inequalities are
both a driver of variation and a key focus for improving system
efficiency, productivity, and equitable access to care. The Measurement
Framework section provides the supporting data tables for the analysis
described above, covering elective care and urgent and emergency care
disaggregated by Core20, ethnicity, learning difficulty, gender and
age.
Health inequalities and routine data
Routine performance data is systematically analysed to identify
potential health inequalities by breaking down activity and outcomes
across deprivation, ethnicity, age, and population characteristics. This
approach enables the organisation to understand whether different
population groups experience variation in access to care, waiting times,
or clinical outcomes, and to identify where targeted interventions may
be required.
A key method of analysis involves examining hospital activity
data-particularly elective care and urgent and emergency care-against
demographic indicators such as the Index of Multiple Deprivation (IMD),
ethnicity, and age cohorts. Routine performance data is therefore
compared with these population baselines to determine whether specific
groups are over- or under-represented in-service use. This is
demonstrated in the Measurement Framework section - elective care tables
covering 18-week and 52-week waits and waiting list size, and urgent and
emergency care tables covering mean time in ED and ambulance rates, each
disaggregated by Core20, ethnicity, learning difficulty, gender and
age.
In addition, system collaboration and service-level intelligence
contribute to understanding the drivers behind inequalities. For
instance, patterns of emergency department use among deprived
populations have been explored with primary care and community groups to
determine whether they reflect unmet need or limitations in access to
services outside hospital. Similarly, a Learning Disability (LD) flag
was implemented within Cerner to identify patients with learning
disabilities more effectively and services were encouraged, to
prioritise patients identified with an LD flag. This has resulted in
significant improvement in RTT performance for patients with learning
difficulties.
Overall, routine performance data-broken down by deprivation,
ethnicity, age, and other demographic factors-provides structured
evidence base for identifying inequalities in access, utilisation, and
outcomes. When combined with more detailed local analysis and insights
from clinical teams and system partners, this approach enables a deeper
understanding of the drivers of inequality, including barriers to
access, patterns of health need, and differences in patient experience,
and informs targeted actions to improve equity in care delivery.
Analysis of A&E attenders and the inequalities they face
Analysis to identify frequent attenders at A&E is undertaken
through routine review of urgent and emergency care activity data, with
a focus on demographic and socioeconomic characteristics such as
deprivation, ethnicity, and age. By linking emergency department (ED)
attendance and hospital admission data with population demographics, the
Trust can identify groups that attend more frequently than expected and
explore the inequalities that may be contributing to these patterns.
To better understand frequent attendance patterns, the Trust also
analyses admission rates relative to ED attendance. For patients living
in the most deprived areas, higher admission numbers largely reflect
higher attendance at the emergency department, suggesting that these
communities may rely more heavily on hospital-based urgent care.
Contributing factors may include unmet health needs, barriers to
accessing community or primary care services, or geographic proximity to
the emergency department at Bradford Royal Infirmary. See Measurement
Framework: ‘Mean Time in ED’ tables by Core20 and age, and ‘Ambulance
Rates’ tables by Core20 and age.
Core 20 metrics showing a more favourable trend, as 62% of
attendances fall within the Core 20 cohort, this is related to
improvement in overall performance for emergency department (ED). Mean
time in ED for patients for patients of white ethnicity remains
comparatively high, largely because 71% of attendances among patients
aged over 65 are White, a group that also demonstrates a higher
admission rate. In contrast, the position for patients under 18 appears
more positive due to their lower admission rates, with 67% of under-18
attendances coming from BAME groups. Additionally, a large proportion of
attendances among patients under 65 are classified as Type 3 and Type 5.
This suggests that improved community-based provision for these patients
may help reduce presentations to the Emergency Department (ED).
This quantitative analysis is complemented by collaboration with
primary care and community partners within the Bradford District and
Craven Health and Care Partnership. These discussions help triangulate
routine performance data with local insights to determine whether high
attendance reflects unmet need, gaps in preventative care, or barriers
to accessing services outside hospital.
The findings from this analysis are being used to inform targeted and
proactive interventions, including work through the Trust’s acute care
programme and broader system partnership initiatives aimed at
strengthening community-based services and supporting care closer to
home. By identifying frequent attenders and understanding the
inequalities they face, the Trust and its partners can better design
support that reduces avoidable emergency department use while improving
access to appropriate care.
Intersectionality considerations
Bradford’s position as the 12th most deprived local authority in
England, with 46.9% of its population living in Core20 postcodes, means
that multimorbidity is a significant issue. Residents in the most
deprived areas face a combination of unhealthy housing and limited
access to primary care and higher rates of smoking, poor nutrition and
physical inactivity. These are established features of life in deprived
communities rather than individual choices, and they drive the elevated
rates of chronic conditions that BTHFT sees in its patient
population.
The HCP strategy’s projections of a 49% increase in diabetes, a 92%
increase in heart failure and a 32% increase in chronic pain by 2040
reflect this burden accumulating over time. Patients from the most
deprived areas are more likely to arrive at BTHFT services with multiple
long-term conditions, at a later stage of disease progression.
Barriers to early diagnosis mean conditions are harder to manage by
the time they reach secondary care. Poverty, stress and social isolation
add further complexity that standard care pathways are not always
designed to address. This pattern is visible in urgent and emergency
care demand, where one in six hospital admissions relate to conditions
that timely community intervention could have prevented as noted within
the Bradford District and Craven Partnership strategy 2025.
This evidence informs BTHFT’s prioritisation of Core20PLUS5 clinical
areas, its investment in the Make Every Contact Count (MECC) project,
and its community outreach work. It also explains why the Trust’s anchor
institution role, its Born in Bradford and BIHR research components and
its direct engagement with deprived communities are central to
addressing unequal health outcomes across the local population.
Patient and community engagement
EXCEL Programme – patient and workforce engagement
The EXCEL programme focuses on urgent care and conducted structured
engagement with patients, community groups and staff during 2025/26 to
understand lived experience of services specifically focusing on the
Emergency Department. Engagement reached approximately 500 community
members and patients across 42 sessions with patient and community
groups, including roadshow events and a local patient feedback survey. A
further 24 face-to-face staff engagement sessions were held with 147 or
more colleagues, alongside three dedicated EDI staff sessions.
Analysis of findings identified the following connecting themes from
patient and community feedback:
Overcrowding and pressure in the Emergency Department, driven in
large part by patients with non-urgent conditions who report being
unable to access primary care in a timely manner
Long waits which were a key source of dissatisfaction
Poor communication, patients and families uncertain about what
was happening, how long they would wait, and who to approach with
concerns
System and pathway challenges for patients, and for staff
navigating referral pathways and system partner
responsibilities
Community engagement work
The Trust has carried out a programme of targeted outreach into
specific communities during 2024/25 and into 2025/26, working with
community organisations and voluntary sector partners to reach groups
that do not consistently engage with NHS services through conventional
routes.
Homeless community
Trust staff visited services supporting homeless people in Bradford
to hear directly about their experiences of attending the Emergency
Department. Participants described stigma and social judgment when
accessing the department, including feeling looked down upon by other
patients and at times by staff. These accounts align with a broader
finding from the EXCEL programme around inequalities in how patients
with additional needs are received in the acute setting.
Black and minority ethnic women's groups
Through outreach to a Dominican women's group, the Trust gathered
accounts of experiences of racial bias during hospital care, including
perceptions that staff attention and responsiveness differed according
to the ethnicity of the patient. One participant, who had experienced
this when supporting a family member on a ward, subsequently became a
Trust governor in order to advocate for change.
Cancer screening engagement
In partnership with the West Bowling Youth Initiative, Trust staff
conducted sessions with members of the local Asian community to
understand barriers to cancer screening attendance. Sessions were run
separately with women and men, with a questionnaire used to capture
responses. Findings confirmed that appointment letters were frequently
overlooked, with many participants treating screening as optional rather
than urgent and some saying they simply forgot. A community contact in
Bradford East raised the potential of a mobile cancer unit model,
through which the Trust would come to the community rather than
expecting patients to travel to the Bradford Royal Infirmary. Both
approaches point to the value of embedded, community-based outreach in
addressing the low cancer screening take-up rates that the Trust has
identified as a priority.
Accessibility walk rounds
The Trust has worked with groups representing partially sighted
people and neurodiverse individuals to carry out walkthroughs of Trust
sites.
A visit to the ENT & Eye outpatient department at the BRI with
partially sighted participants identified significant navigation
difficulties:
the reception area is not visible from the entrance
the route requires several turns through a busy corridor, and
physical guides in the waiting area were found to be a hazard rather
than an aid for people using white canes
Strip lighting and glare from the reception screen further
reduced visibility for those with partial sight
A follow-up visit to the Eccleshill site with a neurodiverse group
using a built environment accessibility toolkit is underway. These
visits have directly informed a programme of physical improvements.
Romani and gypsy, traveller community engagement
The Trust has worked with a community interest company run by a
member of the local Romani community to understand barriers to
healthcare access for gypsy, Roma and traveller service users.
A patient representative recently filmed their patient story for the
Trust Board. The patient story highlighted specific barriers that would
not have been visible through routine feedback:
written signage in the department carried meanings unfamiliar to
some community members
the expectation that patients access secondary care only via a GP
referral was a source of confusion for people from countries where
direct hospital attendance is the norm.
White working-class communities
As part of the wider Listen In programme, the Trust has also engaged
with white British working-class communities, recognising that this
group can feel excluded from engagement activity. Findings mirrored
national evidence on this population: health needs are real and
significant, but a culture of self-reliance and limited trust in formal
services can make engagement harder to sustain without community-based
entry points.
Listen In: community voice events
The Bradford District and Craven Health and Care Partnership's Listen
In programme has conducted a series of community engagement cycles. Some
of these are directly relevant to BTHFT's health inequalities
priorities. Key themes emerging from recent reports are summarised
below.
Mental health access and stigma emerged as a consistent concern
across every community group consulted. LGBTQ+ people reported delays of
months to access mental health services. White British working-class men
described stigma and a culture of self-reliance as major barriers and
community groups provide an important bridge into support.
Children and young people and their families highlighted
unsustainable pressure on CAMHS and long waits for neurodevelopmental
assessments. These themes align with both the EXCEL findings and the
Trust's own community outreach which found mental health presentations
in the Emergency Department to be increasing and becoming more
complex.
Culturally responsive care, accessibility for patients with
additional needs, and digital exclusion were further consistent themes
across the Listen In reports, directly reinforcing the priorities
identified through EXCEL and the Trust's health equity programme.
Digital inclusion and the Bradford Digital Inclusion Index
The Bradford Digital Inclusion Index (BDII), produced by Yemetech in
partnership with Bradford Metropolitan District Council, provides a
ward-level assessment of digital exclusion across the district using
four composite measures –
digital accessibility (broadband speed and public internet access
points)
affordability (income deprivation and social grade),
digital ability (household composition and English
proficiency),
and behaviour and motivation (digital propensity and internet
user profile).
The BDII's geographic analysis is directly relevant to the Trust's
patient population. Areas scoring in the lowest ranges on affordability
and digital ability are concentrated in the inner-city wards immediately
surrounding Bradford Royal Infirmary, including Manningham, Toller, City
Ward, Little Horton, Bowling and Barkerend, and Clayton. These are among
the wards with the highest proportion of the Trust's patient attendances
as well as experiencing high levels of deprivation. On behaviour and
motivation, large parts of inner Bradford score in the lowest range,
meaning that even where physical connectivity exists, low digital
engagement and confidence remain significant barriers to service
access.
The index highlights the area of Girlington, a ward adjacent to BRI,
which is classified as 'At Risk' on the composite digital inclusion
score. It has a high proportion of ethnic minority residents, deprived
households, and residents with no or low digital skills. The BDII
framework identifies community centres, mosques and language services as
the most relevant assets through which digital inclusion interventions
can be routed in such areas, reflecting the Trust's own experience that
community-based entry points are more effective than direct outreach for
these populations.
For the Trust, the BDII evidence reinforces three practical
implications. First, digital-first service navigation models must be
accompanied by non-digital alternatives and active community support,
particularly for patients in inner-city areas. Second, outreach on
appointment-keeping, screening and preventive care should factor in low
digital engagement as a structural barrier rather than an individual
failing. Third, the Trust's partnerships with community organisations
are central to its digital inclusion, providing the trusted access
points through which digitally excluded residents are most likely to
engage with health services.
In combination, this set of engagement evidence points to a
consistent set of priorities –
reducing waits and demand pressure in urgent care,
improving communication and information during care,
ensuring services are physically and culturally accessible to
patients with additional needs,
and strengthening community-based pathways that can support
people before they reach the Emergency Department.
Applying this intelligence systematically ensures that a digital
inclusion lens is embedded across key programmes of work, whether
initiatives are driven directly by the local digital programme or sit
within broader transformation workstreams. By grounding design decisions
in BDII insights and lived‑experience data, programmes can proactively
identify where digital exclusion risks are highest and tailor
interventions accordingly - whether that means adapting digital
pathways, strengthening non‑digital routes, or partnering with trusted
community assets. This approach ensures that digital transformation
within the Trust is not pursued in isolation but is continually shaped
by an understanding of local digital barriers, enabling more equitable
access, improved patient journeys, and greater coherence between
digitally led, clinical, operational and community‑based programmes of
work.
EDS22 Community Engagement Event
In February 2026, BTHFT took part in a District wide community
engagement event convened as part of the NHS Equality Delivery System
(EDS22) (Equalities Framework). The event was attended by community
representatives, VCSE partners and service users from across Bradford
and Craven, the event was structured to gather community and patient
perspectives on Domain 1 of the EDS22 framework which covers access,
outcomes, safety and patient experience for commissioned and provided
services.
BTHFT presented evidence on three services assessed under Domain 1
for 2025/26: the Maternity – Labour Ward, the Home Enteral Feeding
Dietetic Service, and Mental Health provision within the Emergency
Department. Presentations covered how each service supports equitable
access, meets the needs of diverse patient groups with additional needs,
patient safety, and patient experience and mechanisms for patient
feedback.
Community members reviewed the evidence presented and scored each
service against the four Domain 1 outcome measures, with additional
qualitative feedback gathered through table discussions and feedback
forms. Feedback highlighted the importance of flexible and personalised
care, clear communication with patients who have additional language or
accessibility needs and joined-up support for patients with mental
health needs presenting in an acute setting. The event findings will
inform BTHFT's EDS22 scoring and improvement planning for 2026/27.
Research as a tool to understand and address inequalities
BTHFT and the Bradford Institute for Health Research (BIHR), based at
BTHFT's Bradford Royal Infirmary site, use research as a core mechanism
for understanding and addressing health inequalities. Research
priorities directly relevant to local health inequalities include –
Europe's first clinical trial using injections to treat asthma,
relevant to Bradford's elevated asthma rates in children (279.1 per
100,000 for 0-9 year olds vs 172.7 nationally).
A study examining whether better blood pressure management can
reduce falls risk in older adults, relevant to the projected 27%
increase in the 65+ population.
The Born in Bradford longitudinal cohort study, tracking the
health of over 40,000 Bradford residents from birth and providing
foundational evidence on inequalities in early childhood health, air
quality, mental health and multiple long-term conditions.
Born in Bradford Age of Wonder research found a marked increase
in reported depression in young people post-pandemic. Mental health
disorders are the leading condition for young people under 20 in the
district alongside maternal/neonatal disorders.
BTHFT was awarded nearly £7m to establish one of 20 new
Commercial Research Delivery Centres, acting as a regional hub for
clinical trials. This creates opportunities for Bradford's diverse and
deprived communities to access cutting-edge treatments.
Actions taken to reduce health inequalities
This section describes BTHFT's key programmes and initiatives during
2025/26. It draws on reporting to the Board of Directors in March and
September and the Trust's EDI Strategy 2023-2025.
Governance and approach
Health equity has been embedded into the Trust's corporate induction
giving over 600 new starters an overview of the Bradford population and
inequalities experienced by our residents. Actions are also underway to
include training sessions within the Preceptorship programme, allowing
newly qualified nurses and practitioners to deepen their understanding
of the population and their role in tackling inequalities.
The Health Equity Oversight Group (HEOG) was established in August
2025 to embed health inequalities work across the Trust. It is chaired
by the Director of Strategy and Transformation and membership spans
clinical, operational, digital, research and strategic functions as well
as partners including the Reducing Inequalities Alliance. This breadth
reflects the Trust's approach that reducing health inequalities is a
partnership and organisation-wide responsibility.
In August 2025, the HEOG carried out the NHS Providers health
inequalities self-assessment for a second time to assess the Trust’s
progress in its approach to addressing health inequalities. The outcome
of the self-assessment provided areas to improve which were included in
the work plan for 2025/26. The results can be seen in table 3 below
–
Table 3 – NHS Providers Health Inequalities self-assessment
findings
Table 3 – NHS Providers Health Inequalities self-assessment findings
Domain
2024/25 rating
2025/26 rating
Change
Building Public Health capacity and capability
Emerging
Developing
Improved
Data, insight, evidence and evaluation
Maturing
Maturing
No change
Strategic leadership & accountability
Developing
Maturing
Improved
System Partnerships
Maturing
Maturing
No change
Service improvements addressing inequalities
The following specific service improvements were focused on with an
aim to impact health inequalities:
Maternity services. Maternity services have
embedded multiple health equity initiatives into their work. These
include providing patients with food bags (working with the Bradford
Metropolitan Food bank), a winter coat rail where coats donated are made
available to patients, freephone taxi access and prepaid SIM cards for
those struggling with mobile phone access. Dignity packs, containing
essential toiletries, are also made available to patients.
Our Make Every Contact Count (MECC) project,
launched in early 2025, trains clinical staff to use opportunistic
contacts to support patients in making behaviour change with a focus on
prevention. Changes are relevant to health inequalities priorities
including smoking cessation, increasing physical activity and managing
alcohol intake. There is also a specific focus on the South Asian
population, specifically Pakistani males, who experience higher
instances of stroke. The aim is to identify instances of
hypertension/high blood pressure through targeted conversations. MECC
has been rolled out to the Phlebotomy and Adult Outpatient
Departments.
Reduction in DNA rates and aiming for parity in
Core20 and non-Core20 populations. A DNA dashboard has been created to
inform Clinical Service Units of disparities. Our data shows that the
Core20 population experience higher DNA rates compared to the non-Core20
cohort therefore there is a need for our CSUs to utilise this data
locally.
BTHFT is also an active participant in the Making
Improvements Shaping Services for Meaningful Equity (MISSME)
programme. The focus of this regional programme is on reducing missed
appointments at renal clinics. At BTHFT, the focus is on transplant
clinics to understand reasons for DNAs and which interventions will be
most effective. Service users will be involved in designing
interventions to ensure patient voices are heard.
As part of our work to support digital inclusion and provide
digital access to local residents, we have been developing a service
that opens our hospital Library Service to public
users. A dedicated service (starting in April 2026) will give
residents, especially in Girlington as mentioned in the digital
inclusion section, a place to access the internet, receive support to
draft NHS job applications, support users to use the NHS App and for
patients to obtain help in arranging/rearranging the appointments
digitally. BTHFT is also working closely with a community organisation,
Yorkshire Women’s Forum, who are aiming to provide a similar digital
access service expanding the locations from which digital support is
available. This supports our work and the population as we shift to a
digital landscape.
Language access. The Trust’s adoption of the
CardMedic language translation app to support communication with
non-English speaking patients across services continues to address
language barriers. This supplements an established interpreting service.
Bradford's population speaks over 150 languages and language barriers
are a documented driver of unequal access and experience.
Culturally responsive care. The Trust's Ramadan
fast-pack campaign, supporting Muslim staff and patients during Ramadan,
gained national recognition. Visiting hours were extended during Ramadan
and Eid. These initiatives are particularly important given that 30.5%
of the Bradford population identify as Muslim.
Technology to reduce inequalities. Virtual
clinics have been expanded, although the Trust recognises that digital
access barriers in Bradford mean virtual pathways must be accompanied by
non-digital alternatives, particularly for older patients and those in
deprived areas.
Health on the High Street. BTHFT is exploring
ways to reduce health inequalities by providing outpatient services from
a more easily accessible city centre location.
Anchor Institution Role
As an anchor institution in Bradford, BTHFT has an obligation to
support the health, social and economic development of the community. We
do this through a range of activities covering recruitment, employment,
staff support and development, procurement, sustainability, how we use
our buildings, how we design our services to meet the needs of the local
population, and how we work in partnership with other anchor
institutions across Bradford District and Craven. In 2025 we carried out
a self-assessment of how well we are meeting our duties as an anchor
institution and developed an action plan to help us to develop this role
in the coming year.
Following an internal workshop in January 2026, four priorities for
the year were agreed: maximising the opportunity offered by the
development of the health on the high street programme; connecting with
the University of Bradford to deliver joint projects at scale; exploring
links with Green Champions; and working on requests for more work
experience across the Trust. We will report to the Trust Board on
progress on these areas, and more generally on the action plan twice a
year.
Publishing Information on Health Inequalities
In line with Section 4 Appendix 2 of the NHSE Statement, BTHFT has
published information on health inequalities through the following
channels during 2025/26 -
This annual report section, which forms part of BTHFT's public
Annual Report and Accounts 2025/26 and constitutes the Trust's formal
statement of information on health inequalities as required by the NHS
Health Inequalities Statement
Board of Directors public papers: a health inequalities update is
presented to the Board as a standing agenda item at every March and
September meeting, led by the Director of Strategy and Transformation.
These papers are published publicly on the BTHFT website. The September
2025 and March 2026 Board updates are cited as evidence sources for this
report.
Quality Account 2024/25, published June 2025, which includes
BTHFT's progress against 'Understanding and tackling health
inequalities' as a named quality priority, and identifies reducing
health inequalities in maternity and neonatal services as a priority for
2025/26
Self-Assessment Against NHSE Key Lines of Enquiry (KLOEs)
The NHSE Statement (November 2025) introduced Key Lines of Enquiry to
support NHS bodies in assessing compliance. Our self-assessment is set
out in table 4 below.
Key Line of Enquiry
Evidence / Narrative
Table 4 – NHSE KLOEs Self-Assessment
Do we understand our population's health needs, including for
Core20PLUS groups?
Yes. Population profile grounded in Bradford JSNA (Nov 2025) and
BDCHCP Strategy (Sep 2025). Core20PLUS groups identified:
Pakistani/Asian communities (32.1%), Gypsy/Roma/Traveller, people with
learning disabilities, people with multiple LTCs, digital exclusion
groups, LGBTQ+ communities.
Are we disaggregating data at a minimum by deprivation, ethnicity,
age and sex?
Yes. DNA rates and waiting times are analysed by IMD, ethnicity, age
and sex.
Are we identifying and addressing unwarranted variation in access
and outcomes?
Yes. Trust-wide Health Equity and Health Inequalities
programme.
Are we improving data quality, including reducing 'unknown/not
stated' fields?
Yes. Plans are underway to further improve ethnicity recording
across the Trust.
Are we using health inequalities information to inform action and
evaluate impact?
Yes. Overseen by Health Equity Oversight Group. Quality Committee
monitors progress.
Are we publishing information on health inequalities in our annual
report and board papers?
Yes. This annual report section fulfils the NHSE Statement
requirement. Board health inequalities papers published publicly at
March and September Board meetings.
Measurement framework
Operational priorities
Elective care and community services Core measures
Inequalities in percentage of people waiting 18 weeks or less for
elective treatment*
Chart: % waiting 18 weeks or less for elective treatment - Core 20 vs Non Core 20. The figures are listed in the table below.
% waiting 18 weeks or less for elective treatment - Core 20
vs Non-Core 20
2024/25
2025/26
Non Core 20
62.33%
65.26%
Core 20
61.76%
63.71%
Chart: % waiting 18 weeks or less for elective treatment - By Ethnicity. The figures are listed in the table below.
% waiting 18 weeks or less for elective treatment -By
Ethnicity
2024/25
2025/26
White
62.48%
64.99%
Asian
61.15%
63.47%
Other
62.43%
65.35%
Black
63.20%
62.81%
Mixed
60.80%
62.16%
Unknown
62.30%
72.53%
Chart: % waiting 18 weeks or less for elective treatment -Learning Difficulty. The figures are listed in the table below.
% waiting 18 weeks or less for elective treatment -Learning
Difficulty
2024/25
2025/26
Learning Difficulty Recorded
60.39%
68.89%
No Learning Difficulty Recorded
62.06%
64.44%
Chart: % waiting 18 weeks or less for elective treatment -By Gender. The figures are listed in the table below.
% waiting 18 weeks or less for elective treatment -By
Gender
2024/25
2025/26
Female
62.26%
64.87%
Male
61.78%
63.99%
Unspecified
80.00%
100.00%
Not Known
64.25%
61.54%
Chart: % waiting 18 weeks or less for elective treatment -By Age. The figures are listed in the table below.
% waiting 18 weeks or less for elective treatment -By
Age
2024/25
2025/26
Older Adults (65+)
62.53%
65.00%
Adults (18-64)
55.28%
57.70%
Children and Young People (5-17)
60.60%
62.96%
Children (under 5)
68.23%
67.74%
inequalities in percentage of people waiting over 52 weeks for
elective treatment**
Chart: % waiting over 52 weeks for elective treatment - Core 20 vs Non Core 20. The figures are listed in the table below.
% waiting over 52 weeks for elective treatment - Core 20 vs
Non-Core 20
2024/25
2025/26
Non Core 20
1.12%
0.47%
Core 20
1.00%
0.45%
Chart: % waiting over 52 weeks for elective treatment - By Ethnicity. The figures are listed in the table below.
% waiting over 52 weeks for elective treatment -By
Ethnicity
2024/25
2025/26
White
1.19%
0.48%
Asian
0.95%
0.44%
Other
0.67%
0.38%
Black
0.64%
0.59%
Mixed
1.05%
0.37%
Unknown
0.35%
0.00%
Chart: % waiting over 52 weeks for elective treatment -Learning Difficulty. The figures are listed in the table below.
% waiting over 52 weeks for elective treatment -Learning
Difficulty
2024/25
2025/26
Learning Difficulty Recorded
1.23%
0.20%
No Learning Difficulty Recorded
1.06%
0.46%
Chart: % waiting over 52 weeks for elective treatment -By Gender. The figures are listed in the table below.
% waiting over 52 weeks for elective treatment -By
Gender
2024/25
2025/26
Female
1.13%
0.44%
Male
0.98%
0.48%
Unspecified
0.00%
0.00%
Not Known
0.00%
0.00%
Chart: % waiting over 52 weeks for elective treatment -By Age. The figures are listed in the table below.
% waiting over 52 weeks for elective treatment -By
Age
2024/25
2025/26
Older Adults (65+)
0.81%
0.34%
Adults (18-64)
4.36%
2.14%
Children and Young People (5-17)
1.57%
0.32%
Children (under 5)
1.14%
0.14%
Inequalities in annual change in size of waiting list - this data is
based on combining RTT WL size at the end of each month for the whole
year.
Chart: Annual change in size of waiting list - Core 20 vs Non Core 20. The figures are listed in the table below.
Annual change in size of waiting list - Core 20 vs Non-Core
20
2024/25
2025/26
Non Core 20
207897
178955
Core 20
210223
186334
Chart: Annual change in size of waiting list - By Ethnicity. The figures are listed in the table below.
Annual change in size of waiting list -By
Ethnicity
2024/25
2025/26
White
236,223
201,164
Asian
137,611
120,889
Other
32,668
32,524
Black
8,756
8,204
Mixed
2,000
1,900
Unknown
862
608
Chart: Annual change in size of waiting list -Learning Difficulty. The figures are listed in the table below.
Annual change in size of waiting list -Learning
Difficulty
2024/25
2025/26
Learning Difficulty Recorded
4,643
2,505
No Learning Difficulty Recorded
413,477
362,784
Chart: Annual change in size of waiting list -By Gender. The figures are listed in the table below.
Annual change in size of waiting list -By
Gender
2024/25
2025/26
Female
230,855
199,608
Male
187,081
165,571
Unspecified
5
6
Not Known
179
104
Chart: Annual change in size of waiting list -By Age. The figures are listed in the table below.
Annual change in size of waiting list -By Age
2024/25
2025/26
Older Adults (65+)
379,291
328,632
Adults (18-64)
27,699
25,523
Children and Young People (5-17)
8,407
8,329
Children (under 5)
2,723
2,805
Supporting measures
inequalities in rates of did not attends/was not brought across
elective services
Chart: DNA Rate - Core 20 vs Non Core 20. The figures are listed in the table below.
DNA Rate - Core 20 vs Non-Core 20
2024/25
2025/26
Non-Core 20
6.30%
6.89%
Core 20
9.67%
10.13%
Chart: DNA Rate - By Ethnicity. The figures are listed in the table below.
DNA Rate -By Ethnicity
2024/25
2025/26
White
8.96%
11.73%
Asian
10.66%
8.33%
Other
8.02%
8.58%
Black
11.63%
20.00%
Mixed
13.59%
0.00%
Chart: DNA Rate - Learning Difficulty. The figures are listed in the table below.
DNA Rate -Learning Difficulty
2024/25
2025/26
Learning Difficulty Recorded
9.85%
10.65%
No Learning Difficulty Recorded
8.02%
8.57%
Chart: DNA Rate - By Gender. The figures are listed in the table below.
DNA Rate -By Gender
2024/25
2025/26
Female
8.84%
10.00%
Male
10.61%
11.16%
Not Known
8.02%
8.57%
Chart: DNA Rate - By Age. The figures are listed in the table below.
DNA Rate -By Age
2024/25
2025/26
Older Adults (65+)
8.02%
8.57%
Adults (18-64)
10.98%
12.80%
Children and Young People (5-17)
9.14%
8.28%
Children (under 5)
8.02%
8.57%
Urgent and emergency care
Core measures
NOTE: 2025/26 data is up to the end of February 2026.
inequalities in mean time in emergency department
Chart: Mean Time in ED - Core 20 vs Non-Core 20. The figures are listed in the table below.
Mean Time in ED - Core 20 vs Non-Core 20
2023/24
2024/25
2025/26
Non Core 20
04:47
04:18
04:16
Core 20
04:24
03:46
03:51
Chart: Mean Time in ED -By Ethnicity. The figures are listed in the table below.
Mean Time in ED -By Ethnicity
2023/24
2024/25
2025/26
White
05:14
04:43
04:45
Asian
03:58
03:21
03:29
Black
03:56
03:33
03:24
Mixed
03:32
03:07
03:05
Other
03:42
03:06
03:04
Unknown
03:01
02:02
02:07
Chart: Mean Time in ED -Learning Difficulty. The figures are listed in the table below.
Mean Time in ED -Learning Difficulty
2023/24
2024/25
2025/26
Learning Difficulty Recorded
05:53
05:50
05:47
No Learning Difficulty Recorded
04:32
03:57
03:59
Chart: Mean Time in ED -By Gender. The figures are listed in the table below.
Mean Time in ED -By Gender
2023/24
2024/25
2025/26
Female
04:36
03:58
03:58
Male
04:29
03:58
04:03
Unspecified
04:20
04:04
02:49
Not Known
07:54
04:49
Chart: Mean Time in ED -By Age. The figures are listed in the table below.
Mean Time in ED -By Age
2023/24
2024/25
2025/26
Older Adults (65+)
07:45
07:32
08:02
Adults (19-64)
04:03
03:15
03:10
Children and Young People (5-18)
03:20
02:55
02:54
Children (under 5)
03:33
03:14
03:10
Supporting measures
inequalities in rates of ambulance calls across different patient
groups - the calculations are based on how many ED attendances came via
ambulance compared to all attendances in each cohort.
Chart: Ambulance Rates - Core 20 vs Non Core 20. The figures are listed in the table below.
Ambulance Rates - Core 20 vs Non Core 20
2023/24
2024/25
2025/26
Non Core 20
29.11%
28.59%
28.37%
Core 20
25.24%
24.09%
23.44%
Chart: Ambulance Rates -By Ethnicity. The figures are listed in the table below.
Ambulance Rates -By Ethnicity
2023/24
2024/25
2025/26
White
34.09%
33.28%
33.37%
Asian
19.73%
19.14%
18.66%
Other
20.32%
19.08%
18.80%
Black
19.42%
19.72%
17.69%
Mixed
19.14%
17.97%
17.93%
Unknown
23.08%
40.00%
0.00%
Chart: Ambulance Rates -Learning Difficulty. The figures are listed in the table below.
Ambulance Rates -Learning Difficulty
2023/24
2024/25
2025/26
Learning Difficulty Recorded
48.69%
45.78%
45.15%
No Learning Difficulty Recorded
26.43%
25.57%
25.11%
Chart: Ambulance Rates - By Gender. The figures are listed in the table below.